Privacy Policy

Effective Date: October 27, 2025

Mazaya Digital by Mazaya International Inc..

1. Introduction

Mazaya Digital, a trade name of Mazaya International Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

By using our services, websites, or platforms (collectively, the “Service”), you consent to the collection and use of your information as described below.

2. Information We Collect

a) Personal Information
We may collect information you provide voluntarily, including:

- Name, email address, phone number, billing information, and company details

- Login credentials or account access data for platforms we manage on your behalf

- Communication preferences and consent for messaging

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. Upon account cancellation, data may be retained for up to 90 days before permanent deletion. Certain transactional or anonymized records may be retained beyond this period where required by law or legitimate business needs (e.g., invoicing, accounting, or audit purposes).

b) Non-Personal Information
We may also collect data automatically for analytics and performance purposes, such as:

- IP address, browser type, device information, and operating system

- Website usage and interaction metrics

3. How We Use Your Information

We use personal information to:

- Provide, personalize, and improve our services (automation, AI, cloud integrations, analytics, social ads, and software management)

- Communicate updates, alerts, and important information about your account or services

- Send marketing or promotional messages if you have opted in, including SMS or email campaigns

- Fulfill billing, invoicing, and payment processing

- Comply with legal or regulatory requirements

Our processing of personal information is based on your consent, the performance of a contract, compliance with legal obligations, or our legitimate business interests such as improving our services and maintaining security.

4. Information Sharing

We do not sell or trade your personal information. We may share data in limited circumstances:

- Service providers & subcontractors: Third parties supporting our Service (e.g., cloud platforms, analytics tools, or advertising platforms)

- Legal obligations: When required by law, court order, or governmental request

Your consent is required for any marketing sharing outside these purposes.

5. SMS Messaging & Communications

If you opt in to receive SMS or other electronic messages, you consent to receive commercial messages. You can unsubscribe at any time by texting STOP. Standard message and data rates may apply.

Mazaya Digital complies with Canada’s Anti-Spam Legislation (CASL). We only send commercial electronic messages to individuals who have provided express consent or where an existing business relationship allows it under CASL.

6. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to improve your experience, analyze site performance, and deliver personalized services. You can manage cookies through your browser settings.

We may use third-party analytics services (such as Google Analytics) that collect aggregated information to help us understand how visitors use our site and improve performance.

7. User Rights

Under PIPEDA and applicable provincial laws, you have the right to:

- Access your personal information

- Request correction of inaccurate or incomplete information

- Withdraw consent for certain uses (e.g., marketing communications)

- Request deletion of your data where legally permissible

To exercise these rights, contact us at: [email protected]

8. Security & Data Location

We implement reasonable administrative, technical, and physical safeguards to protect your information. Your information may be stored and processed in Canada or by third-party service providers located outside Canada, including the United States. No method of electronic transmission or storage is completely secure, so absolute security cannot be guaranteed.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will take effect upon posting to our website. Continued use of our Service after posting constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Mazaya Digital (Mazaya International Inc.)
Email: [email protected]
Phone: (647) 503-4962
Website: https://mazayadigital.com